Terms & Conditions
As per the attached schedule StarWest Hotel & Apartments will be referred to as StarWest and is the facility operator.
StarWest is a Western Australian based business and this agreement is governed by the third party – Accommodation establishments laws in force within Western Australia.
StarWest.com.au is owned and operated by Starwest Hotel & Apartments and AWA Hotels Pty Ltd. – ABN 77105266064 under its own name and under the two web domain names as set out herein these terms and conditions. By using this facility you agree to these terms and conditions. It is your responsibility to read, understand and check periodically for changes to these terms and conditions. If you do not understand these terms or conditions please e-mail us so that our staff may explain. If you disagree with any of the terms or conditions please do not use this facility.
Placing an Order
By filling out the reservation order form on our web site is an offer by you to purchase a product or service at the price specified. You must ensure that all columns of the reservation form are completed before forwarding.
Number of persons included in the room rate: Hotel, 1 bedroom apartment – 2, 2 bedroom apartment – 6
Maximum Capacity does not mean the included number of persons per room / apartment. It only indicates the maximum allowed in the apartment if extra person rate is paid.
Sometimes due to unforeseen circumstances beyond our control StarWest reserves the right to reject your order. This may be due to unavailability, incorrect pricing, errors in product or due to StarWest not being happy with a product or service supplied by a third party. Once your order is accepted and payment is processed StarWest will issue you a confirmation of order.
Copyright
All contents included in this facility without limitation, information, text, materials, graphics, logos is the property of StarWest and must not be used to copy, reproduce, modify or republish to third parties without the authorisation of StarWest.
Cancellation
Cancellation of bookings will incur a cancellation fee. (a limited number of properties do not charge cancellation fees for up to 2 rooms if 72 hours notice is given, please enquire from our reservations staff for further details).
If over 2 rooms this is regarded as a group, please inquire for your cancellation policy and conditions of the third party.
Arrival & Departure Times
Arrival times for properties is at 14:00. Departure times vary, however it is generally 10:00. Early arrival and late departure times can be requested, however are not guaranteed until the day of arrival. These are at the discretion of the property and a fee applies.
Changes to Bookings
Changes to reservations of under 2 rooms can be made up to 72 hours prior to arrival date.
Changes to Group Reservations
StarWest will inform you of the policy for all group bookings along with the confirmation of the booking.
Confirmation of Bookings
It is the responsibility of the customer to check carefully that all details of the reservation confirmation are correct.
Price
All prices quoted on this facility are in Australian dollars and can be changed at any time without notice due to changes by third parties. Alderney On Hay is a GST free property as per ATO ruling.
Liability
As this facility provides the ability to enter into transaction with third parties we are not responsible for those third parties or the goods or services they offer.
StarWest does not recommend any third parties, it is up to the customer to select a suitable product / service provider by using the facility. This is set up for accommodation owners to display their products / services and customers to purchase.
StarWest is not responsible for any public liability. Owners and strata company who operates the property covers public liability. Any public liability matters are between the third party supplier and the customer. Starwest recommends all customers to take travel insurance.
Inn Keepers Liability Act. 1968 applies for all losses and liability claims.
Clients Responsibility
Any damage or losses caused to this service or facility due to transmitting viruses or as a result of any action by you will lead to prosecution to the fullest extent of the law. Also by using this facility you agree to accept any costs financially for damages and / or losses.
To use this service you must be at least 18 years old and must have sufficient credit on your credit cards and must not violate the law in any way whilst placing an order. Violation of laws will result in prosecution to the fullest extent of the law.
Not to use any material supplied in this for commercial gains without prior consent by StarWest.
Security
- StarWest will only share client information to assist properties against unruly guests and also who conducts who does unlawful activities in the property.
- All rights not expressly granted in these terms and conditions are reserved by Starwest Hotel & Apartments.
